PRIVACY POLICY
Last Updated: September 12, 2023
Introduction
Lynesha Marie/L. Marie Consulting LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, or services.
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Information We Collect
We may collect various types of information from and about users of our website and services, including:
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Personal Information: Information that identifies you, such as your name, email address, and contact details.
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Usage Information: Information about your interactions with our website and services, including your IP address, browser type, and pages visited.
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Payment Information: If you make purchases through our website, we collect payment information, such as credit card details.
How We Use Your Information
We may use your information for various purposes, including:
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Providing and improving our services.
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Sending you updates, newsletters, and marketing communications.
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Processing transactions and delivering products or services.
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Responding to your inquiries and requests.
Disclosure of Your Information
We may disclose your information to:
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Service Providers: Third-party companies or individuals who assist us in providing our services.
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Legal Requirements: When required by law or to protect our rights and safety.
Your Choices
You have choices regarding the use of your information, including:
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Opting out of marketing communications.
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Managing your cookie preferences.
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Accessing and updating your personal information.
Security
We employ reasonable security measures to protect your information. However, no data transmission over the internet is completely secure.
Children's Privacy
Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the beginning of the policy.
SMS Communication
By providing your mobile phone number and opting in to receive SMS messages from L. Marie Consulting LLC/Lynesha Marie, you consent to receive informational and promotional text messages from us. These messages may include, but are not limited to, order updates, promotional offers, and important announcements.
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Message Frequency
Message frequency may vary but will typically be limited to a reasonable number of messages per week or month, depending on the nature of the messages. Standard text message and data rates from your mobile service provider may apply.
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Opting Out
You can opt out of receiving SMS messages from us at any time by following the instructions provided in the text messages you receive. Alternatively, you can contact us at info@lyneshamarie.com or unsubscribe from SMS communications.
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Data Usage and Privacy
We are committed to protecting your privacy. The mobile phone number and any other information you provide for SMS communication will be used solely for the purpose of sending you relevant messages as described in this policy. We do not sell or share your personal information with third parties for marketing purposes, as detailed in our full Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@lyneshamarie.com.
Last Updated: September 12, 2023
Shipping
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All orders will be processed and shipped within 2-3 business days from the date of purchase.
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We offer standard shipping options, and delivery times may vary based on your location and chosen shipping method.
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Once your order has been shipped, you will receive a confirmation email with tracking information to the email address provided during checkout.
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We are not responsible for any delays in shipping due to factors beyond our control, such as weather, carrier issues, incorrect information provided, or other unforeseen circumstances.
Returns
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All sales are final. We do not accept returns or exchanges for products unless they arrive damaged or defective.
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If you receive a damaged or defective product, please contact our customer support team at info@lyneshamarie.com within 7 days of receiving your order.
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To be eligible for a return or exchange due to damage or defect, you must provide photographic evidence of the issue, including photos of the damaged product and packaging.
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We will review your claim and, if approved, provide instructions for returning the damaged or defective item.
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Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your return.
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If your return is approved, a refund or replacement will be processed as appropriate. Refunds will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions or concerns about our Shipping and Return Policy, please contact us at info@lyneshamarie.com.